At Education Planet, we are committed to maintaining the highest standards of transparency, compliance, and client support in accordance with Australian legal and regulatory requirements. We take all concerns and grievances seriously and are here to support you throughout your journey.
If you have any concerns, complaints, or legal issues related to your experience with Education Planet, please reach out to our legal team directly: legalteam@eplanetintl.com
We are here to assist with:
All inquiries will be handled confidentially and with the utmost care and professionalism. Our legal team will respond within 5 working days of receiving your email.
As a study abroad consultancy focusing on Australia, we strive to help our clients understand their rights and responsibilities, especially when dealing with:
Education Planet is an independent consultancy that works in your best interest. While we are not a law firm, we aim to provide guidance, resources, and referrals to official bodies when legal issues arise. If a matter is beyond our scope, we will help direct you to relevant legal aid or regulatory bodies.
If you ever feel unsure, unsafe, or unsupported during your study abroad journey, please know that you are not alone—reach out to us, and we’ll do our best to help or connect you with someone who can.